PelQi Help

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Background tasks

Updated 18 October 2026

Some jobs take longer than a chat reply: finding and comparing three plumbers, planning a trip, or keeping an eye on a price for a few weeks. PelQi can take these on as a task and keep working on them while you get on with your day, even with the app closed.

Every plan. How many tasks and runs depends on the plan; children cannot start tasks.

Start a task

  • In chat, ask for the job in your own words, for example "find three well-reviewed plumbers near me and compare them".
  • PelQi offers to take it on as a task. When it does, a task card appears in the chat with See task and Open its chat.
  • PelQi works on it in the background. Each task has its own chat, titled "Task: ..." in your chats, where PelQi posts check-ins, questions and the result.
  • When PelQi asks you something, answer in the task's chat, or in the Approvals inbox under Questions from tasks.

Manage a task

  • Open Tasks in the sidebar (on a phone, the Tasks tab) and tap the task.
  • You see its plan with ticks, and What PelQi did: every step, with links to the pages it read and What PelQi saw for its browser steps.
  • Use Pause, Resume, Work on it now, Stop or Delete. Deleting removes the task and its record; its chat stays.
  • Want to see what it would do before it does anything? Use Try it now. See Try it now.

What it can and cannot do

  • It searches the web, reads pages in its own browser, checks the weather, adds to lists and the calendar, and keeps notes.
  • Anything that reaches outside your home, such as calling or messaging a business, or pressing a button that would book, buy or send, waits on a card for your tap.
  • Watching tasks end on the date PelQi agreed with you: 30 days unless you say otherwise, 60 at most.
  • Every step is kept in the task's record, so you can see what it read and did.

Limits by plan

  • Free: one open task and three runs a day.
  • Plus and Family: five open tasks and 24 runs a day, for each person.
  • Max: 20 open tasks and 100 runs a day.
  • Runs use your daily allowance on every plan, Max included. When it is used up, the task waits and says so. Children cannot start tasks.

What you should see

A notification when PelQi finishes, needs an answer, or something changed. Tapping it opens the task's chat with the result and the sources it used.

If it does not work

  • The task says it is waiting: it has a question for you, or today's runs or allowance are used up. Open its chat to see which.
  • "Could not finish": three runs in a day failed, so PelQi stopped and said why in the task's chat. Use Try again in Tasks.
  • No notification: see Notifications are not arriving.

Still stuck?

Email info@fortisdatagroup.com with what happened, what you expected and the device you use (for example, iPhone app, or Chrome on Windows). A person reads every message and answers within two working days. Never send a password or a code.

Common questions are also on the support page.