"PelQi's browser is busy right now"

Updated 18 October 2026

When PelQi uses its own browser to look at a website for you, it needs one of a small number of shared browser sessions. If none is free, PelQi tells you "PelQi's browser is busy right now" and asks you to try again shortly.

Why it happens

• All sessions are in use. PelQi's browser service runs a few sessions at once for everyone. Plus, Family and Max come first: Free never takes the last free session, and a paid request can close a Free session that has been idle.
• You already have one open. One browser per person in chat. Finish or Stop the one on screen first.
• Today's browser steps are used. PelQi says "That's today's browser steps used up. It resets at midnight." Free has 40 steps a day, Plus and Family 300.
• Free is paused for the day. "PelQi is very busy today, so Free browsing is paused until the day resets." See "PelQi is very busy today".
• The session closed. A browser closes after five quiet minutes and after 30 minutes in all. Ask again and PelQi starts a new one.

What to do

• Wait a minute or two, then ask again.
• If a browser card is still open in another chat, tap Stop on it.
• For something that can wait, ask PelQi to take it on as a background task; it tries again by itself.

What you should see

A browser card in the chat with a live window of the page (Live beside the name while it moves), what PelQi just did, and Stop, Take over and What PelQi saw.

If it still does not work

If PelQi says "PelQi's browser did not answer. Try again in a minute." for more than a few minutes, email info@fortisdatagroup.com.