PelQi Help

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Disconnect your Microsoft account

Updated 18 October 2026

You can disconnect your Microsoft account at any time. PelQi deletes its keys to the account, the copy of your calendar and what it noted about your inbox, and any agent watching that inbox stops.

Disconnect in PelQi

  • Open Connections from your account menu.
  • Under Microsoft account, choose Disconnect.
  • Confirm. PelQi says "Disconnected. PelQi deleted its keys to your Microsoft account and everything it had read from it."

Remove PelQi Home on Microsoft's side too

Microsoft does not let an app withdraw its own access with the permissions PelQi uses, so finish on Microsoft's side:

PelQi shows the right link after you disconnect.

What you should see

The Microsoft account section offers Connect Microsoft account again. Your Outlook events disappear from Today and your brief at the next refresh.

If it does not work

  • If the Disconnect button does not respond, refresh the page and try again. You can also remove PelQi Home on Microsoft's side first; PelQi then marks the link "Microsoft asked to sign in again" and you can disconnect it.

Still stuck?

Email info@fortisdatagroup.com with what happened, what you expected and the device you use (for example, iPhone app, or Chrome on Windows). A person reads every message and answers within two working days. Never send a password or a code.

Common questions are also on the support page.