Upgrade your plan

Updated 18 October 2026

You can upgrade at any time on the web. Payments go through Stripe, so PelQi never sees your full card number. Your memory, lists and chats stay exactly as they are.

Upgrade from Free

• Open PelQi in a web browser at app.pelqi.com and sign in.
• Open your account at the bottom of the menu and choose Upgrade, or Plan and usage.
• Under Plans, choose Monthly or Yearly.
• Choose Get Plus, Get Family or Get Max. Stripe's checkout page opens.
• Enter your card details and confirm.

Already on a paid plan?

Choosing another plan takes you to Stripe's billing page to change the plan you have, never to a second subscription. Stripe works out the difference for the rest of the period.

What you should see

You come back to PelQi, which takes a few seconds to hear from Stripe and then welcomes you to your new plan. Your card statement shows FORTIS PELQI.

On iPhone

The PelQi iPhone app does not sell plans and shows no prices. Upgrade in a web browser on any device; your new plan shows in the app straight away.

If it does not work

• The card is declined: Stripe says why on its page. Try another card or contact your bank.
• PelQi still shows your old plan after paying: wait a minute and refresh. If it stays wrong, email info@fortisdatagroup.com from your account's email.
• Children cannot upgrade; a grown-up does it from their own PelQi.