PelQi Help

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"PelQi is very busy today"

Updated 18 October 2026

PelQi Free has a total for everyone using Free each day. When that total is reached, Free pauses for the rest of the day and PelQi says "PelQi is very busy today, so Free is paused until 8:00 PM your time. Plus and Family keep working." (with the time where you are).

What it means

  • It is not about you or your household. It is a limit across all Free use that day, so PelQi can stay free.
  • Free opens again at midnight UTC, which PelQi shows in your own time (for example, 8:00 PM in New York in summer).
  • Free chat, the hello when PelQi opens, Free background tasks, scheduled runs, Try it now and Free use of PelQi's browser all pause until then. They each say so ("Free runs pause until the day resets").
  • Plus, Family and Max are never affected.

What still works

Timers, alarms, plain reminders, announcements, routines without an "Ask PelQi something" step, smart home commands in plain words, and your lists and calendar.

What you should see

At the time shown, Free starts again by itself. Nothing is lost.

If you need PelQi now

Plus or Family keep working through it: see Upgrade your plan.

Still stuck?

Email info@fortisdatagroup.com with what happened, what you expected and the device you use (for example, iPhone app, or Chrome on Windows). A person reads every message and answers within two working days. Never send a password or a code.

Common questions are also on the support page.