PelQi Help

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PelQi does not speak out loud

Updated 18 October 2026

PelQi can read its replies aloud in the voice you chose. If nothing plays, the cause is usually a setting on the page, your device's volume, or the day's voice allowance.

Try these first

  • Read replies aloud is off. Tap the speaker button at the top of the chat, or search for "Read replies aloud" in the command palette. PelQi says "I'll read my replies aloud". You can also tap Read aloud under any single reply.
  • Your volume. Turn the media volume up. On iPhone, the ring/silent switch (or Action button) set to silent can mute web pages; try with it off.
  • Bluetooth. Sound may be going to headphones or a speaker that is not on.
  • Tap first. Browsers only play sound after you have tapped or clicked something on the page. Tap anywhere in PelQi, then try again.

Voice allowance

Spoken replies have a daily allowance by plan. When it is used, the reply stays on screen and PelQi says one of:

  • "That's today's free voice. Replies stay on screen, and Plus reads replies aloud for hours a day." (Free)
  • "That's a lot of voice today. Replies stay on screen." (paid plans)

It resets at midnight where you are. See Daily allowances in plain terms.

What you should see

PelQi's face moves as it speaks, and Read aloud under the reply turns into Stop while it plays.

If it still does not work

Try another browser, or the PelQi app. Email info@fortisdatagroup.com with your device and browser if it still stays silent.

Still stuck?

Email info@fortisdatagroup.com with what happened, what you expected and the device you use (for example, iPhone app, or Chrome on Windows). A person reads every message and answers within two working days. Never send a password or a code.

Common questions are also on the support page.