The app and features
Browser, agents, files, the kitchen screen and old versions.
5 articles
- "PelQi's browser is busy right now"PelQi could not open its browser for you. Why it happens (shared browsers, Free priority, daily steps) and what to do.
- My agent is pausedWhy a PelQi Max agent stops checking: you paused it, its share or the weekly allowance is used, three checks failed, all agents are stopped, or the plan changed.
- A file will not uploadWhy PelQi refuses a file: its type, size, macros, a locked PDF, more than 100 pages, the daily count, or a full file space. Exact messages and fixes.
- Kitchen screen problemsThe kitchen screen will not listen, ring or stay on. Fixes for the wake word, the microphone, sound, the screen going to sleep and signing in.
- PelQi looks out of date: refresh or updateSeeing an old screen or missing a new feature? How PelQi updates itself, how to refresh in a browser or a Home Screen app, and where to see the version.
Still stuck?
Email info@fortisdatagroup.com with what happened, what you expected and the device you use (for example, iPhone app, or Chrome on Windows). A person reads every message and answers within two working days. Never send a password or a code.
Common questions are also on the support page.