Allowance and fair use

When PelQi says your allowance is used up or it is very busy.

3 articles

"Today's allowance is used up"PelQi stopped answering for today. What the daily allowance is, why Free is shared at home, when it resets, and what still works meanwhile.
"PelQi is very busy today"Free is paused until the end of the day for everyone, not just you. Why it happens, when Free opens again in your time, and what keeps working.
"This month's fair-use allowance is used up"New Plus and Family subscriptions have a monthly fair-use allowance. What it covers, when it starts again, and what keeps working until then.

Still stuck?

Email info@fortisdatagroup.com with what happened, what you expected and the device you use (for example, iPhone app, or Chrome on Windows). A person reads every message and answers within two working days. Never send a password or a code.

Common questions are also on the support page.